Learn English Communication Skills

  E- MAILS What is email? Email is short for 'electronic mail'. Similar to a letter, it is sent via the internet to a recipient. An email address is required to receive an email, and that address is unique to the user. Some people use internet-based applications and some use programs on their computers to access and store emails.   Key benefits and features of using email   •   It's quick – your recipient receives your email as soon as they go online and collect their mail. •   It's secure. •   It's low cost. •   Photos, documents, and other files can be attached to an email so that more information can be shared. •   One email can be sent to more than one recipient at a time.   Importance of email Email is important because it creates a fast, reliable form of communication that is free and easily accessible. It is not characterized by the inconveniences that are generally associated with traditional  communication me...

What is a Business Letter or Commercial Letter?   1.   A business letter is usually a letter from one company to another, or between such organizations and their customers, clients, and other external parties. The overall style of the letter depends on the relationship between the parties concerned. 2.   The letter that contains business-related issues and information is called a business or commercial letter. It refers to the letter in which business or people exchange information with various business firms, customers, suppliers, employees, banks, insurance, companies, government agencies, and business associations aimed at selling or buying goods, obtaining information, placing orders, making an inquiry, etc and other related issues. Some important definitions of a business letter are given below:   Importance of Business Letter Business letters are used to sell products, make inquiries about customers or prices of goods, seek information and advice, maintain good...